Accessibility at Storage Cheam
Storage Cheam is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our website and our storage information for the Cheam area easier to use and understand.
Our Accessibility Commitment
We aim to meet the Web Content Accessibility Guidelines version 2.1, at level AA. These guidelines are internationally recognised standards for making web content more accessible. Applying these guidelines helps provide a better user experience for everyone who is looking for storage in the Cheam area, including people with visual, auditory, cognitive, or motor impairments.
We review our site regularly to identify and address accessibility issues. As our services in the Cheam area grow, we will continue to improve both the online journey and the information we provide about our accessible storage options.
Support for Screen Readers
Our website is designed to be usable with common screen readers and other assistive technologies. We aim to use clear HTML structure, descriptive headings, and meaningful text for buttons and controls so that screen-reader users can understand and navigate our content about storage in Cheam.
Where images are used, we work to provide alternative text that explains the purpose or information of the image, especially where it relates to our storage units, access routes, or customer services. Decorative images are either avoided or implemented so that they are skipped by assistive technologies.
Keyboard Navigation
The Storage Cheam website can be navigated using a keyboard alone, without the need for a mouse. This benefits users with limited mobility, power users who prefer keyboard shortcuts, and customers using alternative input devices.
We aim to ensure that links, buttons, and form fields can be focused using the keyboard, and that the focus order follows a logical sequence. Visible focus indicators are used where possible so that users can see which part of the page is currently selected while moving through storage information and online forms related to Cheam.
Text, Layout, and Readability
We aim to write content in clear and simple language, explaining storage options in the Cheam area in a way that is easy to understand. We avoid unnecessary jargon and provide explanations for any essential technical terms we use.
The layout is designed to be responsive and usable on a variety of devices and screen sizes. We aim for sufficient colour contrast between text and background so that content remains readable for users with low vision or colour vision differences.
Ongoing Improvements and Limitations
While we work hard to achieve and maintain WCAG 2.1 AA standards, we recognise that some areas of the website may not yet be fully accessible. This may include legacy content, older documents, or third-party tools that are outside of our direct control.
We are committed to identifying these issues and improving them over time, prioritising content that is most important for accessing our storage services in Cheam and the surrounding area.
Requesting Information in an Accessible Format
If you have difficulty using our website or accessing information about Storage Cheam, you can contact us to request content in an alternative format. Examples include large print, accessible digital formats, or simplified written explanations of our services and facility features.
When you contact us, please let us know the web page or information you need, the format you require, and any additional details that will help us support your accessibility needs.
Feedback and Contact for Accessibility
We welcome feedback on the accessibility of the Storage Cheam website and our services. Your comments help us identify barriers and make improvements for everyone. If you experience any accessibility issues, encounter barriers while booking storage in Cheam, or have suggestions for how we can do better, please contact our customer service team using the contact details provided on our contact page.
We will review your request or feedback and aim to respond within a reasonable time frame. Where possible, we will offer an accessible solution or a suitable alternative so that you can access the information or service you need.
Review of This Accessibility Statement
This Accessibility Statement will be reviewed regularly to reflect changes in accessibility standards, customer feedback, and updates to our storage services in the Cheam area. As we improve our website and facilities, we will update this statement to explain the steps we have taken and the progress we have made toward greater accessibility.
